Shipping Policies:
Orders are processed within 1–2 business days after placing the order.
Shipping duration varies from 1 to 7 days based on the delivery location and courier partner.
Deliveries to metropolitan areas are typically faster (1–3 days), while deliveries to more remote areas may take up to 7 days.
Shipping Charges:
Standard Delivery: A flat rate or weight-based charge for regular delivery. Some items might qualify for free shipping.
Expedited Shipping: Available at an additional cost for faster deliveries (1–2 days).
Furniture-Specific Guidelines: Larger or bulkier items like furniture might have higher shipping fees due to size and weight.
White-glove delivery services could be offered for an additional fee, including assembly and installation.
Some furniture may require more extended delivery windows, especially if shipping from regional warehouses.
Electronics-Specific Guidelines: Fragile electronics are packed securely with insurance.
Tracking numbers will be provided for all electronics shipments.
Expedited options may be available for smaller electronic devices, ensuring delivery within 1–3 days.
Returns and Exchanges: Items can generally be returned within a specified period (e.g., 7–15 days) if they arrive damaged or defective.
The return process typically involves contacting customer service to initiate a return label or pickup.