Getting Started
Why Should I sell on AZY ?
We have sale events that give each seller an equal opportunity to grow their business online.
Who can sell on AZY ?
Anyone selling new and genuine products is welcome. In order to start selling, you need to have :
(1) GST (2) Cancelled Cheque, (3) Sample Signatures
Can I offer both products and services on AZY?
Currently, you can only sell products and not services on AZY
Do I need to courier my products to AZY?
No, AZY will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.
What are the documents required to register as a seller on AZY?
(1) GST , (2) Cancelled Cheque, (3) Sample Signatures
Who decides the price of the products?
As a seller, you will set the price of your products.
Will I get charged for listing products on AZY?
No. Listing your products on azyindia.com is absolutely free. AZY does not charge anything for listing your catalogue online. You only pay a small commission for what you sell.
Who takes care of the delivery of my products?
Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.
How and when will I get paid?
The payment will be made directly to your bank account through NEFT transactions. AZY will settle your payments within 7-15 business days based on your seller tier.
When can I start selling?
After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.
How many listings are required to start selling?
You are required to have a minimum of 1 listings(unique products) to start selling on AZY
Pricing and Payments
Who decides the price of the product?
As a seller, you will set the price of your products.
What are the fees charged?
The following deductions are made from the order item value:
- Commission fee: A percentage of the order item value based on vertical/sub-category
- Shipping fee: Calculated on the basis of the product weight and shipping location
- Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
- Fixed fee: A slab wise Fixed fee. This varies based on Order item value
What is Commission fee and how much commission is charged?
Commission fee is a certain percentage of the order item value of your product. It differs across categories and vertical/sub-categories.
Please give an example to show the cost calculation.
Here’s an easy example, which illustrates a sample for the above calculation
How and when do I get paid?
All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch.
Listings and Catalog
What is listing?
Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.
How many products do I need to list to start selling?
You are required to have a minimum of 1 listings to start selling on azyindia.com
How do I list my products on AZY?
We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you’ll be asked to include product details such as size, model, color, etc.
Can I get help for the development of the catalog (product images, description, etc.)?
Yes, we are happy to help you at every stage while doing business with us. We help you connect with industry experts for the development of your catalogs. With the help of our catalog partners across India, you can have attractive images and crisp content developed at unbeatable prices.
How does a catalog partner help me?
Our catalog partners develop high-quality photographs of your products and crisp product descriptions for your product catalog. A good catalog gives your customers a better understanding of your products and helps boost your sales. List of cataloging partners here.
How do I price my products?
When pricing products on AZY, please account for the applicable Marketplace Fee and include a suitable margin to arrive at the Selling Price. For ease of calculation, you can use our Commission Calculator widget once on boarded.
Will I get charged for listing products on AZY?
No. Listing of products on azyindia.com is absolutely free. AZY does not charge anything to you for listing your catalogue online. You only pay a small commission for what you sell.
Order Management and Shipping
Who takes care of the delivery of my products?
Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch
What should I do if my area is not serviceable by AZY?
During registration, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable.
How do I manage my orders on AZY?
Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.
Does AZY provide packaging material?
We have a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged.
How to sign up as a seller on AZY?
Selling on AZY is really easy! Follow the steps below to become a seller:
- Use your mobile number and email id to sign up on seller.AZYINDIA.in. Enter the OTP sent on your mobile number for verification.
- Check the pin code.
- The compulsory documents you need to upload are:
- GSTIN – Your GST identification number.
- Sample Signatures
- A cancelled cheque with your bank account details like account number and IFSC code. If you have a company, then the company’s name should appear on the cheque, and if you are an individual, then your name should be present.
- Finally, you have to verify your bank details. We will send a token amount to your bank account.
- You need to list atleast one product.
Congratulations! Your registration on the AZY seller hub is complete. You’re ready! Go to seller.AZYINDIA.COM and ‘Start Selling’!
How does detailed cataloging benefit you?
When shopping online, customers seek as many details as they can get before paying, similar to how they would look at a product in a shop. To make the experience of shopping online as close to shopping in person for customers, you must have a detailed catalog. Take a look at how it benefits the customer.
How to check listings in progress and correct QC failed
When you upload listings for QC (Quality Check), you will be able to see which listings have passed and which ones have failed. The next step is to correct the ones that have failed and re-send them for QC. Doing this is extremely easy. Take a look at the steps you must follow.
For Single Listings and bulk listings
On the seller portal, click on ‘My Listings’. Click on ‘Add Listings’, scroll and check ‘Listing in Progress’. Then click on ‘Single Listing’.
From the ‘Filter by Status’ menu, check the box that says ‘Errors and QC failed’.
This will display only the listings that have failed Quality Check and contain errors.
Against each listing with an error, you will see a blue icon on the left. Click on it.
The specific detail that has an error will be in red. Click on ‘Edit’ and make the changes.
Then click on ‘Send to QC’.